We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
You need to elaborate what you are saying. What are you trying to do? Did you purchase a Pre-Paid Card (PPC) and the code did not work? If so then you need to take the issue up with the retailer whom you purchased it from. If
you are trying to purchase a subscription via XBL using a credit/debit card and are having issues then contact Phone Support and select billing.
If it is none of the above guesses then please explain in more detail if you want us to help you.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.