Hi. I have been hearing about this issue a lot lately so you're not alone. I thin it will be fixed, but you jut have to wait it out. You can call support if you want to see if they can help. 1-800-4-MY-XBOX
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The XboxSupport Twitter account has gone on record saying it should work itself out in time and could be just a glitch in the system. See for example this tweet here. Though it's about a labeled cheater account, the same should apply to you.