I lost my years on my profile. How do I fix this?

My account was a child account. I just turned 18 in july. and now my time stamp is missing. This is very unpleasing because i liked looking like a long time customer. What can I do?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hi. I have been hearing about this issue a lot lately so you're not alone. I thin it will be fixed, but you jut have to wait it out. You can call support if you want to see if they can help. 1-800-4-MY-XBOX

E-A-G-L-E-S EAGLES!

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The XboxSupport Twitter account has gone on record saying it should work itself out in time and could be just a glitch in the system. See for example this tweet here. Though it's about a labeled cheater account, the same should apply to you.

twitter.com/.../231544033686724609

If it hasn't worked its way out soon please notify support directly or feel free to post here again and we can assist.

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