I keep getting disconnected randomly?

What Country/State/Province do you live in? UK - North Lincolnshire
Modem brand & model number:
Router brand & model number: D-link wireless ADSL router DSL - 2640R
Network Connection Type: Wireless & Wired same problem still occurs
If Wireless, what type of encryption are you using? I dont know.
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal. when I use wireless.
Things you have tried:  Resetting router, still happens. 
Is UPnP Enabled? Unknown
Is NAT Type Open? Yes always has been.
Any Error Codes you encounter:  Disconnet from Xbox live.
What type of internet do you have? DSL
Who is your ISP(Internet Service Provider)? AOL.
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? Nothing it works fine.

Basically what happens is I sign on Xbox Live as normal.

When I join a party and search for a game online e.g. Mw2 Gears 3 etcc. It says disconnected from Xbox Live.

When I search for a game on my own it does the same.

It's really annoying me please help.


Question Info

Last updated July 4, 2018 Views 1 Applies to:

How fast is your internet connection? Can you try running speedtest.net and post the image of the results?

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