I have to wait 4 weeks before updating my card details


Security is all well but since I changed bank my creditcard is no longer valid.

And since there where some bogus e.mail in my security details I have to wait 4 weeks before updating them.

So I am pretty mu8ch locked out until 24th of december

Thanks allot Microsoft that you keep the security level on a paranoid level


Håkan andersson


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hi there - I understand that this is frustrating, but it is merely a preventative measure to ensure the safety of personal details of all users of Xbox Live. In the future, it is crucial that all the information that you provide is correct otherwise Microsoft is severely limited in how it can help you. If you need any more help with billing, you can check out the support page here: http://support.xbox.com/en-gb/

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