i have internet but my xbox live wont come on

Ive reset my modem countless times deleted my account and tryed to reload it no xbox live it was working yesterday my internet provider is buckeye cable system i made my account yesterday and it was on working fine now nothing help please ..

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hey there, so can you please post a few more details. What error code or message is being displayed when you try and sign-in? What does the connect test say if you run it?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I just made my xbox live account yesterday  i have a 4gb slim i tried to play battlefield 4 and it wouldnt let me so me not knowing anything about xbox 360s i deleted pretty much everything off of my 4gig hd i started it up today and it wouldnt let me online i figured it was my modem did a reset same thing deleted my account off of it tryed to reload not reloading cause no live so most of my day ive been trying to troubleshoot i bought the system off craigslist and checked if it was banned everything looks good (no missing or tore xbox 360 stickers)  and like i said i was playing on it yesterday

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I did get a 80151909 code but my internet is working great on my ps3 and on everything else it just wont let me on xbox live

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It seems like it has to be some kind of profile issue, I can only suggest checking to see if you're security information is up to date on the account and security proofs have been verified by sending a code to your mobile or secondary email. Follow the link and click 'Manage your security info' and sign-in to add the proofs: support.xbox.com/.../add-security-proof  

-

After that if you're still having issues signing-in try deleting the profile from the console (profile only), clear the system cache. restart the console and re-download you profile.

-

Delete and re-download profile: support.xbox.com/.../profile-move-delete

-

Clear system cache: support.xbox.com/.../clear-system-cache

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Been having the same problem myself. Clearing the cache doesn't work and I cannot re-download my profile since I cannot connect to live. Rather infuriating

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Same problem here, I too have Buckeye internet.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Another user posted in a thread that they have called Buckeye who seem to be having some issues with their services so sit tight and hopefully will be resolved for everyone soon, obviously get on to the ISP if you want a more details.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i wonder this has something to do with the state of the union address????? today is the 28th..... beside the onslaught dlc.....

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Well i still got nothin looks like its ps3 tonite wth 😠

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I have buckeye too and I'm getting the same error code. Wonder if this is weather related?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.