I have been banned till year 9999 & do not know why. Please help

Hello,

Last night I got banned from Xbox live (until 31/12/9999) and reciveded an email saying;

Notification of Permanent Suspension: Marketplace theft

This email is to notify you that your Xbox LIVE account privileges have been permanently suspended due to marketplace theft.

The conduct that caused this suspension may include, but is not limited to:

  • Duplication of item purchase history
  • Attempted Microsoft Points fraud
  • Illegitimate acquisition of redemption codes
I have just spoken to Xbox Live in Denmark, that can not see that I have been banned and don't get why I should be banned, just like I don't understand.
I would like an explanation, because it does not make sense to me.
Gametag: Potobaby
Thank you.
 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

You need to post in section 14- "My LIVE account has been suspended". You will get an official answer from the XBL PET.

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