I have a problem with connecting to xbox live. Please help me.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey there TooZombie!

Appreciate if you could provide us with a little more information. Please read: START HERE! And post back in full detail (the bits that are in bold).

Thanks! 

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What Country/State/Province do you live in?

-Philippines

Router brand & model number

-CISCO LINKSYS CQN11J100488

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

-Internal Wi-fi adapter

Things you have tried:

I really can't connect. Because my xbox360 console can't recognize my router.

In order for me to connect, I have to do these steps:

-Play games for 15 minutes(so that i can continue with the procedure of connecting online)

-turn it off

-unplug my power cord for 10 seconds

-plug my power cord back in

-turn on my console

-and then im connected to xboxlive

I can only connect to xbox live or my xbox can only recognize my router if i do all these steps.

and for some reason, when i can't connect or when im not online, my kinect doesn't work and it takes a long time for my xbox360 to recognize my controllers! please help me.

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