I have a different issue. Can't update bio/ name/ location on my Xbox live account.

The gamer tag that is having this problem is : Tharch.

I am trying to update/ change my bio/ name/ location on Xbox live/ Xbox.com. On Xbox live these three options (Bio/ Name/ Location) simply don't show up. On Xbox.com when ever I attempt to change any of these three things it gives me this : "Uh oh... that shouldn't have happened. It appears you've found a glitch in the system. date: 12/17/2013 8:40:09 PM code: 150D85741B3A749 s: mky0znbhxjA0IzCLvam5AA== id: bd9cdfba-b8c6-44a4-9329-8d5092b6ff87 req: unknown" and it doesn't end up updated.

My accounts region is Canada or CA. If you could help me out that would be great!

Thanks, [Moderator edit: Personal info].

 

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Last updated July 5, 2018 Views 2 Applies to:

I've had this same issue

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As odd as this may sound, but my name and location use to be surrounded like this <Name> <Location> and when ever I tried to save it, that "error code" would appear. But as soon as I removed it I was able to save my information. Now whenever I try to save a word on anything: My motto, bio, name, location, that is surrounded by < >. That error code appears. So would it be possible that it has something to do with the coding of the website?

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