The gamer tag that is having this problem is : Tharch.
I am trying to update/ change my bio/ name/ location on Xbox live/ Xbox.com. On Xbox live these three options (Bio/ Name/ Location) simply don't show up. On Xbox.com when ever I attempt to change any of these three things it gives me this : "Uh oh... that shouldn't have happened. It appears you've found a glitch in the system. date: 12/17/2013 8:40:09 PM code: 150D85741B3A749 s: mky0znbhxjA0IzCLvam5AA== id: bd9cdfba-b8c6-44a4-9329-8d5092b6ff87 req: unknown" and it doesn't end up updated.
My accounts region is Canada or CA. If you could help me out that would be great!
Thanks, [Moderator edit: Personal info].