I FOUND A GLITCH ????????

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 12/19/2012 1:42:54 AM
code: 3F6F2AF5368BEB6
s: 4xl2Kkn2s+5VaNNh/krXDg==
id: b2801f45-66e8-4eda-a870-b9bb25bf3879
req: 185cef7d-ef2e-44f3-b29d-503973c7a124
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I have done everything on the above post, only that im waiting going on 30 minutes for phone support, but I have added a new payment method and it still will not allow me to remove my previouse method via my xbox , so I call the phone support and they keep repeating themselves about how I can do this online, so when I do go online it tells me "I FOUND A GLITCH"  WTF !!!!! I hate circles, especailly when it involves my money!

 

 

Question Info


Last updated July 5, 2018 Views 8 Applies to:

hey there

try using a different browser as something seems to be wrong with the network in which where you are connected to go to xbox.com

you can also change your billing options by going into microsoft main site and use your email and password from your xbox profile to sign in then there will we a place to do all of that

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Hi there,

Can you try to go to http://billing.microsoft.com to see if you can update the payment method there

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If that fails you want to contact Xbox Support via support.xbox.com/contact-us

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Hello

You should probably call up phone support for help sorting out this issue. 

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