I forgot my family settings

Hi!

Im from Romania and I bought an XBOX 360 last year with kinect.When I bought it I set a family settings (I dont know why).And now Im using Xbox online, so I downloaded Demos but I cant play 18+ games because I forgot my password in Family Settings.I need help because I wnat to buy Battlefield 3 at Christmas and play it online, but I need to unlock my password.

PS:I forgot the security question, too.

I do  not speak english very well, so excuse me, but please answer quickly!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

You're going to need to contact support for help with the passcode

support.xbox.com/contact-us

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Ok.But what I choose at product and at category?

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I would guess you need to select your product as "Xbox 360, Kinect and Accessories" and for the category "Settings and Initial Setup".

Xbox Live Community Ambassador

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Another recommendations?

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There are no other recommendations.  You will have to call them and they'll be able to provide you with steps to remove the family pass code.

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