I downloaded the xbox preview app but im not getting an update and i cant get access to the forums.

I downloaded the app onto my xbox 4 days ago. It says that i will receive a message within 48 hours however i havent. I have tried to get onto the private forums however it said that the group was not found. Someone please help.

 

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Last updated July 4, 2018 Views 1 Applies to:

You usually won't be able to update  your console whenever the next preview update comes out. The last update was last week some time, so the next one could be anywhere from a few days to a few weeks away. Rest assured, if you got the message with the link to download the app, then you are in. One thing that you should check is to go into the app and look in the "Registration" section and make sure that it says enrolled.

Access to the preview forums can also take a while sometimes.

They have set up a thread where you can post if you are having problems accessing the forums. Try here: forums.xbox.com/.../4585.aspx

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I don't see a registration section anywhere so I don't know where that is meant to be. Also I installed the app from in the games an apps app where it says ready to install in the apps tab. Would this have anything to do with why I'm not being invited.

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Installing from the ready to install section shouldn't have made any difference.

Does the ap even open up, or are you getting some kind of error message?

If it does open up, the registration section is shown here: www.dropbox.com/.../IMAG0020.jpg

It's the tile that's highlighted in the picture, and it's also right where the reflection of the flash is.

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No I can open the app all it says is thank you for joining. You'll recieve an update soon. The only button says exit and it exits the app. That's all I can do.

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Okay then. It can sometimes take a while. Give it a few more days and if you've not gotten anything then, I'll post in the preview forums and see if they can do anything.

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Okay I'll let you know what happens. Thank you

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No worries. Give it till after the weekend.

You gotta remember that there's been a massive influx of people trying to get in after E3, so they would probably be pretty swamped with invites.

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Still no change in status. Been around 2 weeks now. Is there anything you can do?

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I made a post in the preview forums with a brief explanation and a link to this thread so that the support team there can have a look into it.

Hopefully it gets sorted out soon.

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Hi timo,

We've sent you a PM regarding your Preview status. You can check your PMs here.

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