I have a gold yearly subscription outstanding on my account. The payment is on a credit card which has expired so it cant pay the payment. Ive been on the internet to fix this by going to manage payment options, and then trying to edit the credit card used. It then sends a verification code to my moms email, she gets the code, puts it in. It then says im logged onto the wrong account. So i relog into my own account. I found out if you copy the code, log out then relog into my windows live ID it works. After putting the code in, i then have to get my parental consent, by putting their windows live ID in. I put the same ID in but it then says these are the incorrect parent credentials. Even though it sent the verification to that very same ID. Help?