I don't have a "download profile" option on my xbox.

So i have wifi at my house and my friend has an xbox live account. I wanted to use her account on my xbox 360 . Problem is, is that when I went to download her profile there was no "download profile" option. I had already signed out, so that wasn't the problem!

Also.. I couldn't connect to the internet? so do i need a wireless adapter? My xbox 360 is the older version, the white one.
I am willing to go ahead and buy a wireless adapter for my xbox, but i want to ensure that I will actually be able to use her account if I get one.
So... question is... why don't I have a "Download Profile" option?


Question Info

Last updated July 4, 2018 Views 5 Applies to:

Hey there UncrownMean54!  You may not have a download profile option because you are not connected to the Internet.  However, make sure you are signed out and pull up the Xbox Guide (big center button) and it should be right there at the bottom on the first tab.  

Yes, if you have the Xbox 360 Pro, Arcade, or the Elite, then you will need an Xbox 360 USB Adapter in order to connect to the Internet.  Thanks! :)

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