I did not win my first month of live gold

I just created my account at the end and got an error message Informing Me That thexbox live was not available at the moment, I not could connect.
I recovered my gamertag and I finally managed to connect, But My profile is free as amember instead of Gold member.

How Can I solve this problem?

Sorry for bad english: /

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

New profiles as they are for people who never had live before

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This is my new profile (:

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But only the first 3 profiles set up on my console right?

Because I've regained some friends' profiles on my console, they do not count right?

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No you are only entitled 1 free month per profile and only First 3 profiles per console that join xbox live

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Mister Gwyther

Does not count as one month, I am entitled to 3 months, not as I got my first gold in that month then this profile does not count right?

I can still create and all but 3 with Gold.

I have created another profile and this is with a 1 month live gold free.

You can close the topic.

And I'm sorry for my english xD

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hey please help me, i pay for 1 month 10 pesos for being gold, then it suddenly transform into 89 pesos i dont know why can you tell me why it changed? or with whom may modfy this error? no international number needed just by internet please

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Does not count for what?

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I created another account in another profile and that as Gold (:

The profile that do not get the Gold does not count right?

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Yes, I created an account on my console.

I will try to create another account now

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Did you create it on the console or xbox.com? Every brand new console comes with 3 free months for the first 3 GTs created on it. Was the console used?

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