i CANT use my video section.

hi!, i have a problem with my Xbox.

my xbox is not showing the video tab, i cant watch any video and i cant use my nextflix,

i don't know why but before it was there and now it is not. please help me on this situation.

 

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Last updated July 4, 2018 Views 0 Applies to:

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So it's just not appearing next to photos/music/console settings ect? This is strange. Did this happen after you downloaded the latest update for your console?

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Hey OP, have you tried clearing your cache to see if that changes the issue at all?

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were do i seee this clearing your cache.

and yes braunman this happen after i updated my xbox.

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Sort of the same thing happened to me. Basically when i try to watch a video i get disconnected from xbox live and then the following message comes up "status code 69-80072AF9"

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To clear your console's cache, follow the hotlink in Mister Fitzer's post :)

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thanx miss portia but i didn't need the to know that i just wanted to know if anyone knew what this meant

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ummm i try to clean my cache but it just keeps exiting out every time i try to. :/

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Sorry, XxRUSTY, I was referring to the OP - I should have made that more clear. On your specific issue, would you be able to start a new thread detailing your issue, such as what you're using when you get the error, how consistent it is, etc - we'd like to troubleshoot your issue with you, but would prefer to do it in a manner that doesn't take away from the OP of this thread. :) Thanks! :) 

OP - it actually happens really fast, so chances are you've successfully done it. :) Have you tried using the video channel again, and do you have any different results?  

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there is no error.. i try to use my video channel and it doesn't appear at all. its like it disappear, i try the cache stuff but every time i try to do it , it just stops and just cancels. maybe because is because i change my region..

before i change my region i could see my video channel. and i tried doing it again, but i have to wait 12 months to do that O.e. and maybe that's the problem.

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what does O.P mean

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