i cant upgrade to gold does that mean im banned

it wont let me upgrade to gold

 

 

 

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Last updated July 4, 2018 Views 0 Applies to:

Hey there cookie - what exact error message are you getting?

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check to se if your account has a billing issiue, billing.microsoft.com will tell you just sighn in whith your WLID and PW for your XBL account.

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