We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
This error code (C800-0036) often means that a console has been tampered with or modified. This also means that the console has been banned from Xbox LIVE and can no longer connect to LIVE, install updates, or play games that require a console software update.
Unfortunately, this problem can’t be resolved, and you won’t be able to sign in or connect to Xbox Live. However, you can still play games offline. You have to physically disconnect your network cable or remove your Xbox 360 Wireless Network Adapter from the
You can use the following steps to turn off the automatic sign-in so that you can play games offline. To turn off auto sign-in:
Restart your console.
Select No if you’re prompted to update your console software.
Press the Guide button on your controller.
Go to Settings, and then select Profile.
Select Sign-in Preferences.
Set Profile Auto Sign-in to “Off.”
Press B on your controller to return to the Xbox Dashboard.
Your console can now play your existing games offline. Any future attempts to sign in to Xbox Live or update your console software, however, will result in an error.
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