My credit card was overdrawn so it's suspended til the end of the month. Every time I sign into my account on the xbox it tells me that my account can't connect to live til I update my payment info.
But I just bought a new xbox. It came with a one month code.
Every time I try to redeem it it doesn't let me.
It doesn't even give me an error code it just says try again. I entered it 20 times so you can bet that if I typed it wrong then out of those 20 times I would have typed it right. So entering the wrong code isn't the problem.
I'm guessing it's because my card is suspended.
But I dont understand why I need a credit card to redeem a one month code. This is rediculous.
Another issue I want to address is the security proofs.
I signed in and it made me verify my account. By phone call or by text. I chose text. Now my phone number is linked to my account.
And yet every time I sign in that message still pops up.
"Please verify your account with one of the following methods"
I have to verify myself by text every time I want to play xbox?
Then I signed into my microsoft account via web. When I signed it the same thing popped up. "Enter the verification code sent to your phone."
Isn't one time enough?