I can't get on to my Xbox Live Player Account

I have tried to sign into my xbox live account but it just declines, there is no issues with internet and i have logged on to my account via xbox.com and it says im playing a game which i don't own, i have changed my password but it still isnt letting me on even if i reboot my Console.

 

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Last updated July 4, 2018 Views 3 Applies to:

What does it say when you try to sign on? Have you tried recovering your account on the console?

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It says This Xbox live membership information isn't valid try using a profile with valid information etc.

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Have you tried deleting the account (profile only, not items) > Clear system cache > restart console > recover profile

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