We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
If the serial number label is missing from the back it will be considered to be an opened box and Microsoft will not let him send it in for repaid in the first place.
[/quote]Really?, I though that was dependant on the 'security seals not appearing to be tampered with?'.
OP as mentioned by the other user you can get that info from your console, once you have that phone support to order a repair. (If the console has been opened don't bother) you will need to buy a new unit.
I just checked my consoles and the serial numbers are all printed directly onto the back of the consoles casing.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.