I cant connect via wired connection to xbox live

I am trying to connect up to a wired connection for my live and it wont work however it will via wireless, i have a sky router and dont know much more, can anyone help please

 

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Last updated July 4, 2018 Views 10 Applies to:

Hey there! Have you tried multiple ethernet cables, and multiple ports on both your router and modem? Perhaps you only have a bad cable or port.

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