I can't connect to Xbox Live

I've been suspended from Xbox Live because of payment issues, i want to cancel the 'gift card holder' account because it was an old card that i bought live off for a couple of months. And I've gone to 'manage payment options', but when i do it comes up with a glitch saying this. 



Question Info

Last updated July 4, 2018 Views 3 Applies to:

You will want to call XBox Support for any issue involving "Billing" as they will want to verify that you are the person in charge of the account.

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