I can't connect to Xbox Live.

I've been using an ethernet cable connected to my  laptop to connect to Xbox Live for over a year. All of the sudden it stopped working yesterday. I haven't changed anything. I went through everything to make sure my laptop was still sharing the internet and it was.I've tried connecting using both my laptops, which both worked before yesterday. The laptops I've been using are an old HP Dv7 - 1240us and a new HP Elitebook 8730w. I've been getting the message, "Can't obtain IP Address from your router or modem." My xbox stops connecting before "Network." Verison is my ISP.

I went through all the troubleshooting on my xbox and on xbox.com. Nothing has worked. Someone please help me. Thank you for any attempts.

 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Have you tried bridging the connection instead of sharing it?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yes. That doesn't work. It cuts off my internet completely.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Verizon is my ISP to, and I am also having problems visiting ALL microsft services not just XBL. I think its a microsoft-verizon problem I am having.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I just posted something on a similiar thread.  Maryland/Verizon here.  Can't see forums nor connect to XBox live.  Here at work I'm fine.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey mate, where's the other thread you posted in? If you link me, I'll take a look at it. And to be sure, have you tried clearing your cache and cookies to view the Xbox.com sites, or tried a difference browser?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It is definitely Verizon's problem, and not just with Fios.

Most of Baltimore and outlying counties seem to be affected.

My brother has DSL and cannot log onto ANYTHING Microsoft from home.

My cousin has fios. We called him this morning and he cannot get on MSN Hotmail etc.

I live in between both of them about 15 minutes away, but I have Comcast, and have no problems what so ever.

HA HA !!!!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Glad, well, not glad, but relieved that there seems to be an answer to the problem. I live in a county near Baltimore with Verizon as my ISP and the same issue. However, I have two 360s in two different homes (my parents are separated), and both homes are in the same county, however the 360 at my Dad's is the only one with this issue, and all is well *knocks on wood* at my Mom's. However, at my Dad's I can connect to everything Microsoft except Xbox Live. Weird stuff.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

In that case, it might be a different issue. You may want to create a new post in which you answer the questions in the "Start Here" sticky.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

My Live randomly started working yesterday.

I don't think it was Verizon's fault. I was only having trouble with Xbox Live. I wasn't having any problems accessing anything else Microsoft related like Sn1per Steve and GInkosu.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

check your ports

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.