i cant connect to my xbox live

i live in Ca n my xbox 360 wont let me sign in to my xbox live can someone help me i wasnt able to get on since friday and i really want to get on and its wasting my gold member ship can someone tell me whats going on

 

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Last updated July 4, 2018 Views 0 Applies to:

No e.t.a. currently on this, I assume you are with either Verizon fiOS or HSI(dsl) if this is the case verizon is not directing the traffic to xboxlive's DNS or servers correctly. A temporary fix might be to use the cmd prompt and release renew your ip address from there. You'll need to reset your whole network setup as well as the xbox but by then you might be able to access something.

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