I cannot use game add-ons that I've purchased on my xboxlive account

A few months ago I've bought a new xbox. I have transfered all the files of my old xbox to my new one, but apparently something went wrong. All game add-ons I've bought on Xboxlive account one are only playable on that account. So when for example my brother wants to play that game add-on on another account, it's not possible. Does anyone know how to fix this?

 

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Last updated July 5, 2018 Views 4 Applies to:

That was always the case i thought. The account that purchases the add on has the license to use it.

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If u meant that the account that originally purchased the add on cant use it, then thats because you need to do a license transfer for your account on the new console.

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@Vixie 0801

I have 2 accounts and when I buy something (like a map pack), i can play it on both?

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The account that originally purchased it can still use it, but other accounts (on the same console) can't. On the old console it was actually possible to play add ons purchased with another account

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You just need to do a license transfer. Sign into your gamertag, go to Settings > Account > Transfer Licenses. The licenses are tied to your gt as well as the console they were purchased on. The console changed which is why you can play it when signed in on your gt only. Transfer the licenses to the new console and anyone on that console can use it. It takes just a few seconds to do!

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@squisheeepewpew I tried to do that, but for some reason it still doesn't work. Thanks anyway

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It works for some add ons, thank you very much

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