i cannot fix error 351F-0000-0080-0300-D000-0185

my system says i need to update i do then i get 351F-0000-0080-0300-D000-0185 i have tried  clearing the cache didnt work also have tried the usb drive and burning the update to a disk the i just get error 3523 0000 3000 0902 8007 0468

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

Unfortunately that error means a storage device was not found during the update process. From our System Update Troubleshooting page:

A storage device (memory unit or hard drive) was not found during the software update. Follow these steps:

  1. Turn off your console.
  2. Remove all console storage devices, including any USB flash drives, external hard drives, or the internal hard drive on the Xbox 360 S console. Learn how to remove the hard drive.
  3. Add your primary storage device, for example, the hard drive.
  4. Turn on the console
  5. Try updating the console again.

 

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i have tried that and still no go

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Hmm, that second error code isn't showing up for me. Can I have you try doing the update manually again, but this time with an added step. Plug in the USB device with the update, then navigate to System Settings > Memory and highlight the HDD. Press "Left Bumper, Right Bumper, X, Left Bumper, Right Bumper, X" to clear the update cache. Accept the prompts and let the console do its thing. Does this help the issue at all?

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