I cannot download my profile, it stopped at 15%

I had issue with friends, deleted profile, tried download it again. 

But It stopped at 15%, and download bar not moving everytime i've trying download my profile. Help

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Hi, as you already deleted the profile try the following please.

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Go to settings/ system/ storage, highlight your storage device and press Y on your controller. You will see an option to clear system cache, clear the cache three times one after the other. Power the console off and back on and try to download your profile again please.

When the going gets tough find something easier to do.

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it helped, thanks, but i already cleared my cache twice before in the morning

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Did you get the profile to download? It's clearing the cache multiple times one after the other that seems to be the "trick" with some issues downloading profiles.

When the going gets tough find something easier to do.

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Yes i have my profile now. Good trick

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