I cannot connect wirelessly to my router with my XBOX 360 Slim

What Country/State/Province do you live in? Ghana
Modem brand & model number: TRENDnet TEW-639GR
Router brand & model number: Cisco 881
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? I'm using an internal Xbox 360S adapter.
Things you have tried: Resetting the Xbox
Is UPnP Enabled? Unknown
Do you have a NAT error? If so, what is your NAT?  Closed
Any Error Codes you encounter: 
Who is your ISP(Internet Service Provider)? Africa Online
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 0000
X: 8000 - 0011
Y: 0000 - 0000
Z: 0000 - 0000
ID: 0000- 0006

I have another Xbox Slim that is able to connect using a wired connection perfectly fine but for some reason I cannot connect wirelessly with a second xbox.


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Reset your router and you may need to contact your ISP to open you nat.  To reset your router properly, unplug the power cord and leave it off for 30 seconds or a minute and then plug it back in.  Also do the same thing with your modem.  Also try clearing your cache.

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