I cannot connect to xbox live.

I have a xbox 360 s and after moving it to a different spot in my room i can no longer connect to the internet. I know that the internet works and the password is correct because my laptop gets connection right next to the xbox. I have tried reseting my router and restoring my wireless settings back to the factory defaults. I have already been through the websites troubleshooting and nothing worked. I would really appreciate it if someone could help me figure out what is wrong.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Can you read through this post and answer everything in bold?


Are you getting error codes?  Was it connected to Wireless before you moved it?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.