I cannot access my normal xbox live acount because of carelessness

I cannot access my profile because i make a password and its my passcode and windows live id but i cant seem to enter because i accidently put it in somebodyelses e mail now im lock out in my own account and i cant seem to change it because it says it cannot get me get out of something because im using my grandfathers e mail so how can i get in and change my e mail

Question Info

Last updated July 4, 2018 Views 4 Applies to:

So let me get this straight-

you've set your passcode and placed it under the wrong E-mail?

I think this article can help you- support.xbox.com/.../error-email-password-not-valid

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.