I can't verify my account

I was starting to set up my xbox one and I linked my account from 360. However it then asked me to verify my Microsoft account by email. This was a problem because it takes you to Microsoft sign in when my email is gmail.

Can anyone help?

 

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Last updated July 4, 2018 Views 378 Applies to:

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Even you do not have email with MS. It will take you there to sign in with your XBOX LIVE account. My old XBOX.com profile was that way too. But that how it works. It will go to MS sign in and not a gmail sign in site.

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Also can't verify account.  Wow How frustrating!!  Cant play xbox one on Xmas because account cannot be verified

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same here  cant use my profile from xbox 360

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same here

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Go to live.com enter you login info. it will email you then verify it. Its also listed in a slightly older post from today.

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Hey All,
 

Sorry to hear about the signing in issue you are experiencing. Check this thread posted by your very own Mister Cerb dealing with verifying your account.

 

Give it a go and reach back with what you find out.

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I did this several times yesterday, each time Xbox sending an email to my inbox.  The times that it actually worked, when I clicked the link to verify it came to a page that said that feature was temporarily down.  We are on day two now of having this illustrious system and not being able to play any of the games my son got for Christmas.  There is a 3 hour+ wait on the phone lines, and "there are no ambassadors that can answer my question".  Getting VERY frustrated, and my son has gotten to sit and stare at the wall for his Christmas present.  Not cool MS!

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Been 33 minutes now since Xbox "sent an email to my inbox" to verify my account, still nothing in my inbox.  Tried to add a phone number as an extra communication method, said they are calling me to give a code, been 5 minutes and no call.

Look, all we want to do is play his Christmas presents.  We aren't celebrities or have any other reason for all of this verification and security, why can't we just play the damn games?

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Ok, WTF?  I can't use my new XBox because the link to verify my email just gives "Internet Explorer cannot display web page."

1.) Internet is fine. no issues with other sites. 2.) Firefox same thing 3.) Chrome same thing.

This has to be more widespread than just a handful of people in this thread.

What a cluster.

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You need to go to a new  email And new password I should let you take do the rest of the setup

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