I can't format my hard drive

I've been trying to format my hard drive, but it won't let me. It asks me for my serial number, and then I type it in correctly, it acts like I typed it in wrong even though it's the correct serial number. Please help?

 

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Last updated October 6, 2018 Views 536 Applies to:

i am having the same problem also and yes i am 100% that i am entering the correct serial number. it starts the format then doesnt do anything else it starts at half way on the bar and then stops and goes back to the memory section

what do i do?

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[quote user="HopewellMan"]what do i do?[/quote]Start a new thread instead of posting into threads that are months old?

 

Since the format starts and doesn't finish, I'd say your HDD has failed.

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To format a storage device

  1. On your console, go to My Xbox, and then select System Settings.
  2. Select Memory.
  3. Select the storage device that you want to rename, and then press Y on your controller.
  4. Select Format. You will see the following message:
    This will delete all content on this device. Do you wish to continue?
  5. Select Yes to format the storage device.
  6. If you are asked to enter your console serial number, do so and then select Done. This step helps to guard against accidental formatting.

The console serial number is located on the back of the console and behind the oval door on the front of the console.

Are you 100% certain you are entering the serial number and not the product ID?.

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i am having the same problem also and yes i am 100% that i am entering the correct serial number. it starts the format then doesnt do anything else it starts at half way on the bar and then stops and goes back to the memory section

what do i do?

i have the same problem? did u fix it now?

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