I can't download my Xbox Live Profile.

So far I have formatted the drive, cleared the cache, USB download, etc.... I need help in getting my profile downloaded to my 360. It keeps showing me that "Sorry we cant download your profiles" message every time it gets to 75% downloaded. Can anyone help me?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Sorry to hear it.  Can you please try clearing the cache 3 times then restart the console and see if you can download it then?

If that doesn't work you could always try downloading the profile on a friends console, move it to a usb then plug it into your console.

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