Hi there, i am new to XBOX Live. I am currently on a 1 months free trial, but i don't want to pay £5.99 a month so i want to turn the automatic renewal off. However, every time i try to do this it ask me for a code. a code that i do not have. according to the page it says you can have the code sent to your email address. which is simple enough. but the email address the page says its sending it to is not my email address...i can sign into XBOX live fine and according to my account it has the correct email address. How can i get around this so i can turn off automatic renewal?
When i can i would prefer to buy 3 or 12 months of XBOX Live instead as it is better value for money
ANY HELP WOULD BE GREAT