I can't cancel my acc!!

hey I need help stopping the renewing of Live I have no 360 anymore for the last year and I tried and tried to cancel now it gives me the error: An error occured cancelling automatic renewal.  Really am I stuck with having Live for the rest of my life here??? I rarely play any Games for Windows games like Fallout 3 that use Live!! Please Help me Xbox admins I just want to stop Renewal of gold! Thanks

 

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Last updated July 5, 2018 Views 0 Applies to:

If you can't get the website to cancel it, you'll need to call support and have them turn it off.

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they should be able to help me here and live chat sucks couldn't locate anyone... I tried 4 different browsers still got the error! Do I have to get into a game like Fallout 3 and change it though live there?

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nope live agents cannot do it over chat because it is a billing issue

you will have to call or use a browser like IE and clear cookies and browser cache

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I did use IE and clear everything and nothing... I have to call how lame is that =( thanks guys

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If you cannot cancel on site, you may have a past due balance. Chat support can assist you, if you are able to sign into the account with the Windows LIVE ID and password, before you start the chat. If you are unable to sign in, just contact phone support.

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