I can't agree to the new update as i have put in an e-mail that doesn't exist by accident

I accidentally put in an incorrect e-mail for the parent e-mail by accident, and whenever i try to change it it tells me i need to sign in through the account. Obviously i cant due to the parent e-mail being incorrect, and you have to accept it through the adult account. I set up the account like 2 years ago and have never had this problem so i didn't know i put in an incorrect e-mail. I don't know how this was even possible.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hi Killer,

That is quite unfortunate.

At this point, a call to Phone Support is in order. They are best equipped to get this situation resolved for us.

Let us know how that goes, or if you have anymore questions.  

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