I can' t add family members!!

I bought the family gold , and i'm trying to add my brother live id, that is already in use in his home of course, but it seems impossible. When i try to add the profile , i've got a message like the gamerstag does not belogn to the live id!!!  what's going on? Thanks


Question Info

Last updated July 5, 2018 Views 3 Applies to:

you need to recover the account to the master account's console to be added

then he can recover it back to his console if it is a xbox live account


if it is not a live account it has to be promoted to a live account by joining xbox live

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