I can not connect to wifi for some reason on my xbox 360 slim

i was playing fine online one second and i told my friend that i am gonna get off and come back in a little bit but when i got my xbox turned on again the xbox would not allow me to get online. It said " your console cannot connect to the internet" or something like that so if you could, could you please help me?

 

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Last updated July 4, 2018 Views 0 Applies to:

Hi, can you give me a little more info on the problem you are getting?

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I am also unable to connect via wifi or wired.  I already reset my router and modem.  Reset the network connections to factory default and set up everything again.  Test on the xbox shows I can connect to my network and Internet but not Xbox Live.

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didnt you check your internet connection?

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if the problem continues .. ask a xbox support agent instead of us

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Hello Bloodheartz! We would absolutely love to help! Would you be able to review our Start Here sticky (forums.xbox.com/.../155724.aspx)? Be sure to provide the information listed in bold as well. This will provide us with valuable information that we can use to diagnose and resolve the issue you are experiencing. Thank you! :)

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