I can connect to xbox live and do (almost) nothing

this started happening almost a week ago but when i got online it said that there was an error with my credit card and my account is suspended until i fix it, i can still get online on my xbox but everything on my screen is kid things (unlike it was before i got the error), it show that i have 0 friends and when i try to play online it says my account doesnt have the correct permissions, i also cant get on any apps. when i get online on my laptop i get this error:

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 10/11/2013 8:05:34 PM
code: 1525DDDDA8FD0CC
s: RjD9Y4pxYNq+StngY2RxYA==
id: ab7c4c2a-9737-4469-8944-10c8154a0055
req: 2af46618-d134-478a-a4c0-ab079567b740

Question Info

Last updated July 4, 2018 Views 1 Applies to:

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