I am currently Deployed, why can't my account be placed on Hold until I get back?

I just recently deployed and I thought it would be a good idea to place my XBOX Live account on some sort of Hold status since I had already paid for the yearly fee and did not want to lose any extra months I had left.  They, XBOX LIVE support, informed me that they do no such thing which I thought was preposterous giving the fact that we can this with any other service with a copy of our orders.  Unfortunately, Microsoft thinks this is too much of a hassle to let Military members put their accounts on a Hold status.  Is there any official answer as to why this is? 

 

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Last updated July 4, 2018 Views 29 Applies to:

It sounds as if you already got an answer from Support.  No one here will be able to provide any more information about this than you were able to get from them.

It has nothing to do with whether you're in the military or not.  It's just the way it currently is and it's the same for all members without exception.

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As I ran out of time to edit my last post I'll add here that, Microsoft makes available XBox Live subscription packages of varying lengths of time.  There is monthly billing as well as three month packages which may be more suitable for someone like yourself who may not be at home to enjoy a full twelve months of uninterrupted time.

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Debonair, PM'd you with a suggestion.

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@Knowitall-  Noted.  Thank you for your suggestions.  

@GronTron- Yes, i just the mail.  Much obliged.

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I would post this on the wish list. It would be a nice feature to have for our men and woman in the armed forces.

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