I am a gold member but it says I am not?

I have been a gold member since 2010 and since last week my console keeps saying that I should become gold and when I go into xbox live rewards I am not a VIP. Does anyone know what is going on with this and when it will be fixed?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Your profile shows you as gold. It is probably a sync error with the server. Try deleting your profile (profile only), clear system cache, reboot your system, and download your profile again. After that it should show you as gold.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.