I always need to restart my router

This is getting REALLY annoying. Since I bought my Xbox One, I always have to restart my router when I want to connect to internet with my Xbox 360. I have NO idea why, the Xbox One is turned off, it is not even on sleep mode, it is completly off and I still can't connect to my Xbox 360 without having to go downstair, unplug my router, wait a minute, re-plug the router, wait another minute, go back upstair, and play with my damn Xbox 360 (because none of my friend want to buy an Xbox One after seeing mine with my milions of troubles).

How am I supposed to fix this? It is very annoying.


Question Info

Last updated July 4, 2018 Views 8 Applies to:

Greetings Icarusael!

Before we get started, could we have you answer a few questions for us, so that we can better understand your situation.

Please read: START HERE! And post back in full detail (from the bits in bold). 

Could you make sure your Xbox One is set to energy-saving power mode and not Instant-On mode.

Thank you! 

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