Howmuch sound may an xbox one make?

Hello,

My xbox makes more noise than I expected it would. Everywhere I've read that it should be really quiet. When I'm playing the witcher I can hear a fan working really hard though. It sounds like one of those old 40mm fans running 5000 RPM in an old PC. I can hear the sound (high pitch) without paying attention to it, at 4m range.

I have placed a 120mm fan next to it to provide some airflow, which helps a little, but is ofcourse not what i had in mind when I bought the console.
The console is 1 week old, and placed in the top of the tv bench: http://www.ikea.com/gb/en/catalog/products/80297021/. The backside is completely open and the space is 15+cm high.

Is this sound normal? Any ideas?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

HI Wafelicious, 

Sorry you're having issues with your console. The fans should be very quiet. Sometimes they're audible, but for the most part they're near silent. If you're hearing a very loud fan then something for sure is not right, be it a bad fan, bad bearing, or something else. That said, if it's a new console I would recommend getting it exchanged. If it's an older console you can do a repair here. Warranty is free for the first year, and after that there will be a service fee if you did not purchase complete case. 

Xbox Service Center

MCP. MCDST. LVL 80

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