My Xbox 360 is dead: 3 red lights on the power button, and the power adapter light is orange. I unplugged all the wires and tried on a different wall socket, but I had no luck. According to the online wizard, I need to replace the power supply.
Does anybody know how to do this????
I can place a repair request from here: https://myservice.xbox.com/es-ES/Pages/ConsoleManager.aspx?useraction=Requestarepair My console IS still on warranty, so they will fix it for free. However, the page states clearly that I should only send them the console: no discs, no power supply, no controllers... just the console. That's great, but what I need to be fixed is the power supply, not the console!
I could also request a replacement adapter from the same page... but they will charge me 30$ for the new one. I don't want to purchase a new one, what I want is to repair or replace the damaged one, which is still under warranty.
Anybody went through my situation? How should I proceed?
Thanks in advance