The previous post indicates that a credit card must be on file while an account is active. Why?
I usually just use the credit card to purchase the Live renewal for the year and then buy my kids points cards for any content they wish to purchase.
I was just on chat for about 1/2 an hour trying to get this sorted out ( I could not get call back phone call or call directly because there was no number available).
I really prefer that Microsoft not keep my credit information on file.
Please somebody give me a good reason why you need to have this credit card information. They said that the only way to get rid of it was to cancel the LIVE accounts.