I was on the 14 forum thread telling them my account has been banned for a different color avatar. however i dont remember ever changing my avatar skin let alone somehow changing it to a color not on the settings. They told me these exact words " If you feel this occurred while your account was not in your possession, you may open an ‘Unauthorized Access’ case by contacting your local Xbox support number. While we work directly with Support during their investigation, please note that they will make all further contact with you regarding the details and results of their proceedings. We will be unable to assist you in this process." I am just wondering what to do because i would like to get back to playing rocksmith and eventually my newly purchased forza 4, as i was wrongfully banned.