How to change my Xbox gold account to a Family account and adding my other account to the family account?

Hi!  I bought a new Xbox so me and my wife would play CoD Black Ops 2 together.   After I subscribed, I found out I could have a family account so I wouldn't have to buy each account separately. I could have bundled them together.  I wanted to know if there is a way to change these accounts to a family account? 


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Last updated July 4, 2018 Views 4 Applies to:

Hey Chrinal! We might be able to figure something out. :)

If you purchase an Xbox LIVE Family pack, that subscription time you already purchased will discount the price of the Family Pack. Did you just recently sign up for Xbox LIVE Gold subscriptions? If you did, I'd suggest following the prompts on our contact us page to request a call. They'll be able to help you switch your subscriptions and explain the discount! Let us know how it goes!

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