how to cancel xbox account

hi,

I cannot cancel my xbox account from xbox web site, someone can lead me ? I need to cancel my account.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

If you are looking to DELETE an account this is not possible. Accounts cannot be deleted. Only a gold account can be canceled and payment information removed. Call 1-800-4-MY-XBOX (US + Canada) if you need to cancel Gold and remove billing information.

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What kind of answer is this ? Do you really thing ! You do not thing it ? To for your knowledge ,there is no way to cancel xbox account. Just learn it from live chat.

What kind of bull is this. !!!!!

ete

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Very sorry I misunderstood your question, if you want to cancel a silver account then yes you are correct you cannot do that. Once again I apologise for my error.

Gaming, something all gamers do, no matter which system they use.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Can you not access the request a call back feature on the link I provided. Someone will call you back to discuss your issue. You could try calling support in your region on the phone.

Gaming, something all gamers do, no matter which system they use.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello, please check out the following link.

support.xbox.com/.../cancel-xbox-live-gold-subscription

Gaming, something all gamers do, no matter which system they use.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi UnshelledHat9,

As bowski477 has said there is no way to delete a silver gamer tag.  However if you are asking how to delete your entire Windows Live ID you can follow this link which will lead you through the process of closing your account with Windows Live.  (Once done this cannot be undone)

 

http://windows.microsoft.com/en-US/windows-live/account-close-account

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.