How to cancel previous subscription for Family gold pack?

Hi Last year I bought a special offer you guys had on the Dashboard. It was a 24 month gold with 800 ms points for around 89 dollars. Well today I got an email notifying me that on 8/24/11 that subscription would take effect. Is there any way for me to cancel that and get the family gold pack instead and not get charged for both? thanks for the help

 

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Last updated July 5, 2018 Views 5 Applies to:

The Family Pack cancels out any upcomming renewals from my understanding, attempt to sign up for it, if it gives you a $5-10 prorate, then it cancelled it out

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Hey mate, you may want to call phone support about this specific billing issue.

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