How to cancel automatic credit card month pay

Hi there,

Im just  having a problem with cancel that option.I used my credit card for once and now i dont want to do it anymore but i dont know how to turn off automatic month pay.
If anyone know please tell me how and what to do.

thanks 

 

Question Info


Last updated July 5, 2018 Views 35 Applies to:

You have to call support and have them turn it off.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

what I would do mate, is if you buy a 1mth sub, and enter it into the redeem code section, this would stop them using your Credit card again, since you are essentially changing your payment options, worked for me in the past.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Changing to a prepaid card does not turn off auto-renewal. It just postpones it.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ah right... thats muck, lol :)  they should have an option on the billing.microsoft.com site to turn off renewals... either that mate, or cancel your card!!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

They used to have the option online for most regions, and recently got rid of it. I'm not sure why. So hopefully they'll bring it back. Cancelling the card is also not a good idea because they'll still try to charge your account and will suspend your account until you pay off the balance.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ouch  lol

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i bought tekken 6 LE with 1 year xbox live gold code so thats why i want to cancel my credit card pay coz its just useless now....Anyway it seems i have no choice :\ i have to call ms/xbox support to cancel my credit card....ah why cant be a "cancel subscription" option ........

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.